Solutions for Retail Industry (Loyalty Programs, Inventory Management)
MELSS has excellent experience with solutions for the retail industry. We work with retail giants such as Carrefour to provide mission critical software solutions integrating their frontend sales and backend logistics systems.
Carrefour uses our solutions in countries such as Singapore, Malaysia and Indonesia, integrating data between two, twenty-five and forty-two stores respectively. These retail solutions handle several million transactions every month.
Business Intelligence Solutions for Retail
MELSS offers business intelligence solutions catering exclusively to the retail sector. Various reports on subjects like purchase patterns, related purchases, staff performance, product sales trend, customer demographics, sales pattern by time of the day, acceptance of a new loyalty program etc. can be viewed at the click of a button or tap of a finger through exclusive mobile applications.
Our business intelligence suite can be made to work with any existing ERP solutions.
Our customized, highly interactive kiosks for malls, shopping complexes and hotels give customers the power of information. Providing the mall layout, advertisements, mall loyalty programs and calendar of events, the melssKiosk also takes enquiries, survey responses, and registrations for updates, promotions etc.
The melssKiosk is highly customisable, beautifully designed, simple and fun to use.
Retail Loyalty Programs
The MELSS Loyalty Program provides customers with Bar-coded ID cards which can be used when making purchases at store counters. All transactions from the Point of Sale (POS) systems are then transferred to the central server in your company’s Head Office, where data is filtered based on various parameters to create reports as required.
The web-based solution allows the rewards management team to analyze this information from various charts and reports and drill down to the specifics. The solution also has pre-configured algorithms to allocate points based on various criteria.
The solution was developed using a combination of .NET Technologies and SQL Integration Services.